AV Technician I

The AV Technician I installs and maintains audio visual equipment and computing equipment in classrooms, conference rooms, and shared spaces. This includes all AV Solutions such as: Control System Automation, Room Monitoring Systems, Live Event Production, Lecture Capture, Digital Signage, Digital Sound Processing, Live Streaming and Video Conferencing/ UnifiedCommunications. This includes computers and peripherals located at instructor podiums and student use computers in classroom labs.

Duty #1 (30%)

AV Troubleshooting: Provide Tier 1-level real-time troubleshooting and resolution of AV and computing issues in support of technology in classrooms, conference rooms, event spaces and lobbies. Advise instructors about operation of classroom equipment. Advice staff about operations of conference room and digital signage equipment. Document issues in a ticketing database and help develop knowledge bases and user guides for known issues, resolutions, and user guidance. 

Duty #2 (30%)

Installation and Maintenance: Install and maintain AV infrastructure including cabling/termination and support of AV equipment such as projector maintenance, audio troubleshooting, asset management, and inventory audits. Install and maintain computer equipment in classrooms and labs. Performs weekly room checks and periodic full system checks. Document work in project management systems and documentation workspaces. Provide appropriate communications to stakeholders.

Duty #3 (15%)

AV Events: Operate equipment to enhance effects of sound and display at live events. Provide logistical support and customer support hospitality assistance for special events when needed.

Duty #4 (15%)

ID Card Center Support: Provide backup support in the St. Petersburg ID Card Center approving card requests, printing cards, and troubleshooting card issues.  

Duty #5 (10%)

Perform other duties within AV/IT as determined by the supervisor. Participate in professional development activities as appropriate.

• High School Diploma or Equivalent and relevant certification, OR High School Diploma or Equivalent and 1-year relevant work experience, OR Bachelor's degree
• Senate Bill 1310- The Florida Senate (https://www.flsenate.gov/Session/Bill/2023/1310) is conditional upon meeting all employment eligibility requirements in the U.S.
• SB 1310: Substitution of Work Experience for Postsecondary Education Requirements
• A public employer may include a postsecondary degree as a baseline requirement only as an alternative to the number of years of direct experience required, not to exceed:
  • Two years of direct experience for an associate degree;
  • Four years of direct experience for a bachelor’s degree;
  • Six years of direct experience for a master’s degree;
  • Seven years of direct experience for a professional degree; or
  • Nine years of direct experience for a doctoral degree
• Related work experience may not substitute for any required licensure, certification, or registration required for the position of employment as established by the public employer and indicated in the advertised description of the position of employment.
• Minimum Qualifications that require a high school diploma are exempt from SB 1310.

This position may be subject to a Level 1 and Level 2 criminal background check.

Applicants for USF employment are entitled to request reasonable accommodation(s) in the application process. A request is to be made at least five (5) working days prior to the time the accommodation(s) is needed. Contact the USF ADA Lead (hr-ADA-Request@usf.edu) to coordinate your accommodation request.