Manager, AV Design Engineering

Through our offering of furniture, walls, and audio-visual solutions, Continua Interiors is on a mission to transform the way people work, learn and heal across the Midwest. Centered around our core values, Continua places great importance on fostering a supportive work environment that values the culture, community, and connection with both team members and clients. We are not just a company; we are a movement, reshaping the dealer landscape across the Midwest.

OUR CORE VALUES: Accountable | Resilient| Service | Passion

ACCOUNTABILITIES:

• Lead, Manage, and Hold Accountable 
• Process and Tools
• AV Proposals
• AV Drawings, Elevations + 3D Models
• Customer Satisfaction

WHAT YOU'LL BE DOING:

• Lead the design engineering and drafting teams. Including coaching, performance management, team development and individual development.
• Ensure maximum staff productivity through weekly team metrics, project reviews, and monitoring staff workload.
• Increase engineering productivity by simplifying processes and implementing automation tools.
• Forecast work activity and redirect resources to meet project goals and schedule.
• Manage the engineering process to enable sales team productivity.
• Proactively identify bottlenecks in the process and find ways to reduce them to make the sales machine run faster.
• Leverage design experience and knowledge to work with engineering team to identify solutions to project specific challenges while monitoring expectations for design schedules, quality control and document delivery.
• Manage internal drafters and outside drafting consultants, assuring they meet the technical requirements as well as schedule requirements for design deliverables.
• Manage metrics/analytics programs to help the VP of Sales Operations make data-backed business decisions.
• Execute business process improvement initiatives.
• Conduct ongoing account monitoring to ensure customer satisfaction.
• Assist in engineering and drafting workload, as required.

WHAT YOU SHOULD HAVE:

• Technical or bachelor’s degree in related field, preferred.
• 3-5 years of experience in design engineering and/or leadership in the audio-visual field.
• Must have knowledge of the following products/concepts: 
  • Extron
  • Crestron
  • Cisco/Polycom/Lifesize VTC Systems
  • Polycom Soundstructure
  • Biamp
  • ClearOne
  • QSC
  • Shure MXA
  • Dante & AES67 standards
• Experience with Windows OS and the Microsoft Office Suite, preferred.
• Experience with D-Tools, required.
• Ability to read Crestron, AMX and Extron code, preferred.
• Ability to read construction documents to inform AV design decisions related to building construction and infrastructure.
• Knowledge of installation of products such as ceiling/wall mounted speakers, displays, cameras, cabling infrastructure, AV racks, wall plates and interfaces (audio, video or control), microphones (ceiling, table, wired or wireless).
• Knowledge of terminations including, but not limited to audio, video and control connectors.
• Understanding of Network Topology.
• Relationship management: Strong customer service focus. Highly responsive to customer needs.
• Able to establish rapport and gain the trust of others.
• Strong team orientation. Works well with and through others. Able to assemble resources and lead a team effort in support of organizational objectives. Able to influence others and lead by example. 
• Excellent communication skills; Listens and gets clarification; Responds well to questions; Writes clearly and informatively.
• Ability to lead completion of multiple tasks and deadlines.
• Resourceful. Skilled problem solver – able to clarify the nature of a challenge, evaluate alternatives and propose solutions. 
• Excellent decision-making and leadership capabilities.
• Conflict resolution experience.
• Able to tolerate stress.
• Travel up to 25% required. 
• Physical Requirements: While performing the duties of this Job, the employee is regularly required to sit; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk and stoop. The employee may occasionally lift and /or move up to 50 pounds. This position may require travel between offices, jobsites, and/or client locations, which may involve extended periods of sitting or standing, lifting light luggage, and adapting to different time zones.

WHAT WE BRING TO THE TABLE:

• A State-of-the-Art Facility with incredible technology throughout and a multitude of workspaces at your disposal
• Use the EOS (Entrepreneurial Operating System) methodology to provide tools to help individuals and teams achieve goals, growth, and improvement.
• Quarterly All Company Meetings
• Community Service opportunities
• Company social hours
• Ability to use your talents and strengths to make a positive impact

COMPENSATION AND BENEFITS: 

The hiring compensation range for this position is a base salary of $100,000-$122,500. Actual compensation will be determined based on a variety of factors, including but not limited to the candidate's experience, skills, qualifications, and location, as well as internal equity and market considerations.

Benefits available in this position include:

• Medical, Dental, and Vision insurance
• Company paid Short Term and Long Term Disability insurance
• Critical Illness and Accident Insurance
• HSA, DCA and FSA options available
• Paid time off and holidays
• Paid Parental Leave
• 401k Match (50% of every 1% up to 4%)

 DISCLOSURES:

Notice: The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their manager.

Notice: This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.

Continua is a drug-free workplace.

Continua is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, age, religion, sexual orientation, veteran status, or marital status.